Shipping policy
Shipping Information
Important: More precise delivery times can be found on the relevant product page during checkout.
Why can shipping take a little longer?
Sometimes certain products are not available in our German warehouse or are already sold out. In this case, they are shipped directly to you from our production facility.
Delivery Times at a Glance
Delivery time consists of two stages:
Processing time (2–3 working days)
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Order confirmation
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Quality control
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Packaging
Shipping time
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Germany: 5–10 working days
Please note: Depending on the product, not all items are always in stock.
Shipping Costs
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Germany: €5.90 (free shipping on orders over €80)
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Austria: €8.00
- UK: 4,95 £
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Switzerland*: €21.00
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EU**: €13.00
* Orders are charged without German VAT. Prices shown in the shop are net prices.
** Countries: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Order Tracking
As soon as your order has been dispatched, you will receive a tracking number.
You can track your parcel online at any time via our [Track Order] page.
Questions About Your Order?
Please check our [FAQ page] first.
If your question is not answered there, our support team will be happy to help: info@nordikitchen.de